Effective date: May 01, 2024

PLEASE READ THIS PRIVACY POLICY CAREFULLY

This Privacy Policy describes how we directly and indirectly collect information in connection with your use of our website,https://looglove.com/,, and any other microsites or mobile websites (the “Site”), or information you provide to us when you visit our Facebook, Instagram, YouTube, Twitter, and other social media platforms (our “Social Media Pages”). Additionally, this Privacy Policy describes how we use and share that information. Please take the time to read this Privacy Policy.

We may revise this Privacy Policy periodically and will post any changes to the Sire. Additionally, this Privacy Policy may be supplemented or amended from time to time by other “privacy notices” posted on the Site or specific pages within the Site. These privacy notices describe in more detail the information we collect on particular pages or areas of the Site.

By continuing to use the Site after having an opportunity to review this Privacy Policy, you have accepted the Privacy Policy in its entirety and without modification and consented to our collection, use and sharing of your information, as described in this Privacy Policy. If you do not agree with this Privacy Policy, please exit and do not use the Site.

1. Information We Collect

The personal information we collect depends on how you interact with us. In the past 12 months we may have collected various categories of personal information about you, including:

  • Device Information: When you visit our Site, interact with our Social Media Pages or online ads, or open our emails, we may learn about your browser, device type, IP address, MAC address, internet service provider, the name and version of your operating system, the name and version of your browser, the date and time of your visit, the pages you visit, and any search terms you enter while on the Site.
  • Location Data: We use various technologies to learn your geographic location, including by collecting your IP address or other device information, which may depend on your device’s settings for location services and how you interact with us.
  • Website Interactions: We collect information about your interactions with our Site, including pages visited, links clicked, buttons clicked, mouse movement, scroll behavior, and non-sensitive keystroke activity. This data may then be used to create a “session replay” of your interaction, which may be used to troubleshoot customer service issues, either individually or in the aggregate, to improve site functionality and to analyze user interaction. This information could include personal information, depending on what information you provide.
  • Contact Information: We may collect your contact information, including first and last name, address, telephone number, email address, billing address, or shipping address.
  • Payment Card Information and Payment Details: We may collect your payment card information or payment details if you make an order or add your payment details to your account with us, if any.
  • Shopping History & Transactional Data: We keep track of your shopping history with us, including the items you purchase at the Site, return or exchange, or add to your shopping cart.
  • Call records, email records, text records, video, and chat logs: If you call, email, text, or chat with our customer service agents, we may keep records of those conversations including all such information you have provided to us in connection with such conversation.
  • Submitted Content: We collect any content you submit to our Site, Social Media Pages, or to us in person including photos, videos, or product reviews.
  • Demographic Information: We may collect demographic details about our customers such as birthdate, gender, ZIP code, Social Media information and profile data, and other similar details.
  • Social Media Usage: We receive aggregated information about people who visit and interact with our Social Media Pages.
  • Job Application Data: If you apply for a job with us, we will, in addition to the Contact Information you provide us, also collect such information as your educational background, employment history, résumé, and other information relating to your job search or application relevant for the recruitment process.
  • Ocean Elves Account Data: If you want to register or have a registered account with Ocean Elves, we will collect your Contact Information, passwords for the account, Demographic Information, Preferences, and Shopping History & Transactional Data.
  • Preferences: We may collect information about your preferences, such as products you may be interested in.
  • Inferences: We may draw inferences about any of the information above that may relate to your preferences, or other matters.
  • PAYMENTS
  • We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors).
  • We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.
  • The payment processors we work with are:
  • STRIPE
  • Their Privacy Policy can be viewed at https://stripe.com/us/privacy
  • PAYPAL OR BRAINTREE
  • Their Privacy Policy can be viewed at https://www.paypal.com/webapps/mpp/ua/privacy-full
  • KLARNA
  • In order to offer you Klarna’s payment methods, we might in the checkout pass your personal data in the form of contact and order details to Klarna, in order for Klarna to assess whether you qualify for their payment methods and to tailor those payment methods for you. Your personal data transferred is processed in line with Klarna’s own privacy notice.
  • LINKS TO OTHER SITES
  • Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.
  • We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
  • CHILDREN’S PRIVACYOur Service does not address anyone under the age of 18 (“Children”).We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.CHANGES TO THIS PRIVACY POLICYWe may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.CONTACT USIf you have any questions about this Privacy Policy。please contact us.